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MX67 and MX68 Datasheet

After April 30, 2024, MXs with third-party USB cellular modems will only receive support for security vulnerabilities in the third-party USB modem. All support for third-party USB modems will end on June 30, 2026.

Overview

The MX67C and MX68CW are designed from the ground up with a new built-in cellular modem to simplify any deployment that requires a cellular uplink. Ideal for unreliable WAN line providers or small, remote locations that require the highest levels of redundancy and availability. The Meraki Dashboard and built-in cellular uplink make it simple and easy to deploy the MX67C or MX68CW in almost any location with minimal upfront configuration.

For smaller sites that don't need a cellular uplink but still want a high-performance device that's easy to deploy, the base MX67 and MX68 models don't include a built-in cellular uplink. The MX67 and MX68 are also available in wireless models (MX67W/MX68CW) that can provide 802. 11ac coverage to wireless clients. Features

Management through the Cisco Meraki Dashboard

  • Automatic firmware upgrades
  • WAN link balancing
  • Automatic WAN failover
  • SD-WAN via Meraki AutoVPN
  • L3/L7 stateful firewall
  • Geo-based firewall rules
  • 1:1 and 1:many NAT
  • Configurable VLAN/DHCP support
  • Static routing
  • Client VPN endpoint
  • Meraki AutoVPN and IPSec VPN endpoint
  • Active Directory integration
  • Content filtering
  • Malware protection (AMP) with optional Threat Grid integration
  • IDS/IPS protection
  • Custom traffic shaping
  • Historical client usage statistics
  • Netflow support
  • Syslog integration
  • Remote packet capture tool
  • 802. 1X wired and wireless support
  • Hardware features

Dual WAN uplinks

  • Built-in cellular CAT 6 LTE uplink (cellular models only, SIM card required)
  • Built-in 802. 11ac wireless capability (wireless models only)
  • Built-in PoE+ capability (MX68 only)
  • Configurations

MX67 and MX68 Basic initial setup is as easy as with other MX models. The links below provide additional information and instructions for each step of the device setup and first time configuration:

Register your device to an organization in the Meraki Dashboard

  1. If a Dashboard organization doesn't exist yet, create one.
    1. If a network doesn't exist yet, create one first.
    1. Before inserting the SIM card, make sure that the pin is invalid or that the SIM is enabled with the correct PIN is entered. It may be necessary to use an external modem, disable PIN in cooperation with a mobile phone company, or unlock the SIM (only for mobile phone models).
    1. If you need a custom APN, make sure that it is applied from [Security & Amp; SD-WAN] & Gt; [Monitor] & Gt; [Uplink] tab on the Uplink tab page. (Cellular model only)
    2. Insert an active SIM card so that the cellular uplink works (cellular model only).
    3. Confirm that cellular antennas or wireless antennas are correctly connected (cellular models and wireless model only).
    4. Put the device and check in to the dashboard.
    5. If necessary, set a static IP to the WAN interface from the local status page so that you can check in.
    6. Local VLAN management
    1. Change firewall rule
    2. VPN connection settings
    3. Comparison with context

    Mx64

    Mx65 Mx67 Mx68 Dual WAN Uplink
    Yes (with LAN conversion) can be Yes (with LAN conversion) can be Yes (with LAN conversion)
    Via third party USB modem Via third party USB modem Via third party USB modem Buil t-in (cellular model only) via third party USB modem State full firewall throughput
    250Mbps 250Mbps 700Mbps 700 Mbps 700 Mbps
    100 Mbps 100Mbps 400 Mbps 400 Mbps 400 Mbps
    200 Mbps 200 Mbps 200 Mbps 400 Mbps 400 Mbps
    Yes, 2X GBE RJ45 LAN port No Yes, 2X GBE RJ45 LAN port No Yes, 2X GBE RJ45 LAN port
    Up to 50 small branches Small brunch, up to 50 units Small brunch, up to 50 units Small brunch, up to 50 units Small brunch, up to 50 units

    Technical breakdown

    WAN interface

    1X exclusive GBE RJ45

    1X Converge LAN GBE RJ45

    1X exclusive GBE RJ45

    1X Converge LAN GBE RJ45

    1X exclusive GBE RJ45

    MX67 / C / W

    MX68 / W / CW 3X exclusive GBE RJ45
    8X exclusive GBE RJ45 1x convertible LAN/WAN GBE RJ45
    2X exclusive GBE RJ45 PoE+ compatible 802. 11 Wireless interface

    802. 11a/B/G/N/AC WAVE 2 (2. 4 or 5GHz) 2x2 MU-MIMO

    802. 11a/B/G/N/AC WAVE 2 (2. 4 or 5GHz) 2x2 MU-MIMO

    802. 11a/B/G/N/AC WAVE 2 (2. 4 or 5GHz) 2x2 MU-MIMO

    Cellular interface

    When you first bring your MX67C/68CW online, you'll need to connect it to the Meraki dashboard via the wired WAN interface to get updates to properly use the integrated cellular connection. US/North American Bands

    Worldwide Bands

    HSPA+ 2, 4, 5
    1, 3, 5/6, 8 FDD-LTE 2, 4, 5(*), 12/17, 13, 29
    1, 3, 7, 8, 20, 26/5, 28a, 28b TDD-LTE 34, 39, 40, 41/38
    TD-SCDMA Bands - 34 (Band A), 39 (Band F)
    GSM Bands - 850, 900, 1800, 1900
    900, 1800 CA 2xDL-CA up to 40Mhz: 2+17, 4+17, 2+29, 4+29, 4+5, 2+5
    Up to 40Mhz 2xDL-CA: 3+20, 3+8, 7+20, 1+8, 1+5, 3+5 Certifications PTCRB (US)
    RCM (ANZ, APAC), GCF (EU) Tested Carriers Verizon, AT& T, Bell Canada, T-Mobile, Telus, Rogers
    Orange, Telia, Telecom Italia, Telenor, Telefonica, Post, BT, STC, NTT docomo, Telstra, Optus, Spark NZ, Vodafone NZ, SingTel Carrier compatibility is generally based on the modem having compatible bands. In the open market, carriers may only require regulatory domain certifications like PTCRB or GCF and open market certification for compatibility in their networks. Carriers may require additional testing before using the device on their networks. The Tested Carriers section is based on Meraki device certification being accepted by a specific carrier. A carrier listed above means that Meraki products have been officially certified on that carrier's cellular network. Carriers not listed may also be functionally compatible with Meraki devices. The list of tested and certified carriers is based on the carrier validating Meraki according to their network parameter requirements. If the carrier you are looking to use is not listed above, it is likely that the carrier has not required additional compliance testing on their network. Physical Dimensions

    (h x d x w)

    1. 1" x 5. 1" x 9. 4" / 27 x 130 x 239mm

    27 x 130 x 239mm

    1. 1" x 6. 5" x 9. 4" / 27 x 164 x 239mm

    27 x 164 x 239mm

    1. 1" x 6. 9" x 9. 4" / 27 x 176 x 239mm

    27 x 176 x 239mm

    1. 1" x 5. 8" x 11. 2"

    27 x 148 x 284mm

    1. 1" x 6. 8" x 11. 2" / 27 x 172 x 284mm

    27 x 172 x 284 mm

    1. 1 x 7. 0 x 11. 2 in / 27 x 178 x 284 mm

    27 x 178 x 284 mm

    Included

    Accessories

    Product Details

    MA-PWR-30WAC

    Meraki MX Replacement Power Adapter (MX67, MX67C, MX67W) (30 Watts AC) MA-PWR-100WAC
    Meraki MX Replacement Power Adapter (MX68 / 68W / 68CW) (100 Watts AC) MA-ANT-MX
    One pair of external dual-band dipole 802. 11 antennas for MX67W or MX68W (connector type: RP-SMA) MA-SIMTRAY-2C
    Two SIM card trays (MX67C / MX68CW) MA-SIMTRAY-5C
    Five SIM card trays (MX67C / MX68CW) MA-PWR-CORD-US 1X AC power cable, US plug
    Ma-PWR-CORD-EU 1x AC power cable, EU plug
    Ma-PWR-CORD-UK 1x AC power cable, UK plug
    Ma-PWR-CORD-AU 1x AC power cable, au plug
    Note: MX68CW has a fixed antenna for both 802. 11 and LTE connection, and cannot be removed. guarantee
    The warranty period of MX is as follows: product

    Cellular interface

    Warranty information

    Life time complete guarantee (including replacement the next day).

    The following are considered accessories:

    SFP module, all mount kits and stands, interface modules, additional power cords

    For other warranty information, see the return policy of the Cisco Meraki website and the RMA request page.

    If the Cisco Meraki device breaks down and cannot solve the problem due to trouble shooting, contact the support and address the problem. If the support determines that the device is a failure, you can process RMA and send an alternative device free of charge. In most cases, the RMA contains a primary payment label to return the broken device.

    In order to start replacing hardware that has failed during the warranty period, packing when the hardware is shipped is required. The original hardware packing contains the serial number and order information of the device and may be required for returning.

    troubleshooting

    General trouble shooting procedure

    Cellular upright is stopped in "connected".

    Buil t-in celluler

    -Please check the following:

    The SIM is enabled with the PIN disabled or the correct PIN is entered. You may need to use an external modem, disable PIN in cooperation with a mobile phone company, or unlock SIM.

    The MX is not connected to the external USB modem because the external USB modem is prioritized over the buil t-in modem.

    If you need a custom APN, make sure that it is applied from [Security & Amp; SD-WAN] & Gt; [Monitor] & Gt; [Uplink] tab on the Uplink tab page.The SIM card is completely inserted.

    • USB celller
    • -Please check the following:
    • The USB modem is enabled, and you can connect to a PC and pass traffic.
    • If you need a custom APN, make sure that it is applied from the [SECURITY & AMP; SD-WAN] & Gt; [Monitor] & Gt; Appliance Status page.

    If it is connected to MX, it is completely connected and the power is turned on.The SIM card is completely inserted.

    • Meraki strongly recommends using the cellular uplink over a 4G connection with good signal strength to provide enough bandwidth to use it as a backup/primary uplink. If a 4G signal is not available or the available signal strength is low, the achievable throughput may not be sufficient to fully support the remote site and more restrictive traffic shaping rules must be used to ensure traffic is properly prioritized.
    • ... Note: Starting with MX16. 2 and above, the integrated cellular MX (MX67C and MX68CW only) has the feature available on the "SD-WAN & Traffic Shaping" page.
    • Is LTE available in a warm spare configuration?

    Yes, LTE is supported in a warm spare configuration when using the built-in cellular module. To support HA, you must be using firmware MX 14. 53, MX 15. 42, or MX 16. 11 or higher. Currently, when cellular uplinks are used in an HA pair, the following sequence occurs:

    Primary MX WAN 1+2 fails & gt; Fails over to Secondary MX

    Secondary MX WAN 1+2 fails & gt; Fails over to Primary MX Cellular

    Primary MX Cellular fails & gt; Fails over to Secondary MX Cellular

    How does LTE work with the free trial?

    Meraki does not provide SIM cards, so although trials are available, it is up to the end user to source a SIM card that works with a compatible carrier.

    Do these models support eSIM?

    Currently, Meraki customers must obtain and install a SIM card from their carrier.

    Are LTE devices available in the US and worldwide?

    Yes, there are two models, a North American model and a Worldwide model.

    Should I contact Meraki Support for issues with my carrier?

    No, for carrier issues, you will need to take the support issue to your carrier.

    How do I troubleshoot carrier issues?

    The Meraki Dashboard provides the ability to monitor signal strength, performance, and historical traffic for troubleshooting purposes. For additional carrier-related troubleshooting, you will need to contact your carrier.

    1. If both an external USB cellular modem and an internal LTE SIM card are plugged in, which one takes priority?
    2. The external USB cellular modem takes priority over the internal LTE SIM.
    3. Can I change the APN?

    A custom APN can be configured from the Cellular section of the Uplink tab on the Security & SD-WAN > Monitor > Appliance Status page.

    Can I change the antennas for better performance?

    The MX68CW has fixed antennas for Wi-Fi and LTE and cannot be replaced. For the MX67C, only Meraki antennas are supported. Replacement antennas are available for purchase.

    If an antenna is lost or damaged, can I use a third-party antenna that fits my Meraki device?

    Only Meraki antennas are supported. Lost or broken antennas can be replaced by contacting Meraki Support.

    Why are there separate C and W models in the MX67 series, while the MX68 combines CW into one model?

    The MX68CW is a high-end option for customers who want everything in one (wireless, multiple ports, PoE, cellular). The MX67, MX67C, and MX67W are for customers who don't need everything in one.

    Was this article helpful?

    Yes

    MR36 Deployment Guide

    The Cisco Meraki MR36 is a dual-band, enterprise-class 802. 11ax cloud-managed access point. Designed for high capacity and density, the MR36 meets the needs of the most demanding environments. The access point also features a third radio dedicated to optimizing the RF environment and protecting the airwaves.

    About this Guide

    This guide describes how to install and configure the MR36 access point. This guide also provides mounting instructions and limited troubleshooting procedures. For additional wireless installation guides, please visit the Wireless Installation Guides section of our documentation website.

    Product Overview

    Physical Specifications

    Interfaces

    1x 10/100/1000 BASE-T Ethernet (RJ45)

    1x DC power connector (5. 5 mm x 2. 5 mm, center positive)

    Power

    Power over Ethernet: 37 - 57 V (802. 3af compatible)

    • Alternative: 12V DC input
    • Yes (with LAN conversion)
    • No

    Power over Ethernet injector and DC adapter sold separately

    Note: Actual power consumption may vary depending on AP usage. Operating Environment

    Operating Temperature 32 В°F to 104 В°F (0 В°C to 40 В°C)

    Storage and Transport Temperature: -4 В°F to 158 В°F (-20 В°C to 70 В°C)

    Humidity: 5 to 95% (non-condensing)

    Physical Security

    Two types of security screws (included) (10 mm length, 2. 5 mm diameter, 4. 7 mm head)

    • Kensington Lock Hard Point
    • Hidden mounting plate with tamper-resistant cable bay

    Product Appearance and Features

    • The MR36 has the following features:
    • The mounting cradle has the following features:
    • Security Features
    • The MR36 offers multiple options for physically securing the access point after installation:

    Security Screw - The accessory kit includes a screw that can be used to secure the access point to the mounting cradle. The security screw helps prevent accidental removal and theft.

    Kensington Lock - The access point comes with a hard lock that can be secured to a nearby permanent structure using a standard Kensington lock. The MR36 includes an Ethernet RJ45 port that supports 802. 3af power (labeled "Eth0, PoE"). This port should be used for the uplink to your upstream network.

    • Power Options
    • The MR36 access point can be powered using either a Meraki AC adapter, PoE injector (both sold separately), or a PoE switch.
    • Factory Reset Button

    Press and release this button for more than five seconds to reboot the AP, erasing all configuration information stored on the unit and restoring it to its original factory settings.

    • LED Indicators and Land Dark Mode
    • The access point is equipped with multi-colored LED lights on the front of the unit to communicate information about system functionality and performance:
    • Orange - AP is booting up (solid orange indicates a hardware issue)

    Rainbow - AP is initializing/scanning.

    Blinking Blue - AP is upgrading

    Green - AP is in Gateway mode with no clients

    Blue - AP is in Gateway mode with clients

    Blinking Orange - AP cannot find an uplink NOTE: A flashing green LED indicates the device is in Site Survey mode. For more information, see Perform a Site Survey with an MR Access Point.

    1. MR36 access points can operate in "Dark" mode to enhance security and reduce the visibility of the access point. In this mode, the LEDs are not lit. This mode can be enabled from the Meraki dashboard.
    2. Package Contents

    The access point package includes:

    MR36 Cloud-Managed Access Point

    Mounting cradle with built-in level

    Ceiling mount kit

    Wall screws, wall screw anchors, security screws

    Safety and warnings

    These operations are performed with respect to all local laws. For safe operation, please take note of the following:

    Power off the unit before beginning any work. Read the installation instructions before connecting the system to a power source.

    • Before working on any equipment, be aware of the hazards involved with electrical circuits and become familiar with standard practices for preventing accidents.
    • Read the wall mounting instructions carefully before beginning any installation. Failure to use the correct hardware or follow the correct procedures can result in injury to personnel and damage to your system.
    • This product relies on the building's installation for short circuit (overcurrent) protection. Ensure that the protective device is rated not more than 15A, 125Vac or 10A, 240Vac.
    • To comply with regulations, only power the device with the provided power cable or standard PoE.
    • Pre-installation preparation
    • Complete the following steps before performing on-site installation:

    Dashboard Network Configuration

    Below is only a brief overview of the steps required to add an access point to your network. For a detailed explanation of how to create, configure, and manage your Meraki wireless network, please refer to the online documentation (documentation. meraki. com).

    Log in to http://dashboard. meraki. com. If this is your first time, create a new account.

    Find the network you plan to add your APs to or create a new network.

    Add your APs to the network. You will need your Meraki order number (found on your invoice) or the serial number of each AP (looks like Qxxx-xxxx-xxxx and can be found on the bottom of the unit). You will also need your license key.

    Go to the Map/Floor Plan view and place each AP by clicking and dragging them on the map where you plan to mount them.

    Check and Configure Firmware

    To ensure your access points perform optimally right out of the box, we recommend upgrading the firmware before mounting your APs.

    Connect power and a wired Internet connection to your APs. See the section "Powering the APs" for more information.

    The AP will power on and the LED will be solid orange. If the unit does not require an upgrade, the LED will turn green (no client connected) or blue (client connected) within 30 seconds.

    • * If an upgrade is required, the LED will flash orange until the upgrade is complete, then the LED will turn solid green or blue. Depending on the speed of your Internet connection, it should take at least a few minutes for the firmware upgrade to complete.
    • Verify and configure upstream firewall settings
    • If a firewall is in place, it must allow outgoing connections from specific ports to specific IP addresses. A list of the most current outgoing ports and IP addresses for a specific organization can be found on the Firewall settings page in the Dashboard.
    • IP Address Allocation
    • All Gateway APs (APs with an Ethernet connection to the LAN) must be assigned a routable IP address. These IP addresses can be assigned dynamically via DHCP or statically.

    Dynamic Allocation

    If using DHCP, the DHCP server must be configured to assign a static IP address to each MAC address belonging to a Meraki AP. Other features of a wireless network, such as 802. 1X authentication, may depend on the property that the AP has a static IP address.

    Static Assignment

    Static IPs are assigned using a local web server on each AP. The following steps explain how to configure a static IP:

    1. Use a client machine (such as a laptop) to connect to the AP wirelessly (associate to the SSID the AP broadcasts) or wired.
    2. For wired connections, connect the client machine to the AP via a PoE switch or PoE injector. If you use a PoE switch, plug an Ethernet cable into the Ethernet jack on the AP and the other end into the PoE switch. Then connect the client machine to the PoE switch with an Ethernet cable. If you use a PoE injector, connect the AP to the "PoE" port on the injector and the client machine to the "LAN" port.
    3. Using a web browser on the client machine, access the AP's built-in web server by visiting http://my. meraki. com. Alternatively, visit http://10. 128. 128. 128.
    4. Click the "Uplink Configuration" tab. Log in. The default login is the serial number (e. g. Qxxx-xxxx-xxxx) with no password (e. g. Q2DD-551C-ZYW3).

    Configure a static IP address, netmask, gateway IP address and DNS servers that this AP will use for wired connections.

    Reconnect the AP to your LAN if necessary.

    1. Static IP by DHCP reservation
    2. Instead of individual associated with each MERAKI AP to configure static IP addresses, administrators can assign static IP addresses on the DHCP server of the upstream. DHCP Reservation "The IP address is the MAC address of the MERAKI AP". To set a DHCP reservation, please refer to the DHCP server documentation.

    Collection of tools

    The following tools are required to run the installation:

    Collection of additional hardware for installation

    Installation requires the following hardware:

    Installation procedure

    Warning: In the normal operation, the back of the AP is dissipated, so do not overlap the power on the power when installed in advance to avoid damage due to heat.

    • Selection of installation location

    The appropriate installation location is important to maximize the performance of access points. Please note the following points:

    • Devices need to prevent the outlook on most cover areas. For example, when installing in an office with a workpace partitioned by the cubic wall at the middle height, it is ideal to install it in a high position of the ceiling or a wall.
    • Power Over Ethernet cable length is up to 100m.
    • If you use it in mesh deployment, you need to be able to see at least two other MERAKI devices. Cisco partners will help you confirm that the AP arrangement is ideal.
    • Installation of AP
    • Most mounting scenarios provide access point mount cradles quickly, easy, and flexible. Installation is performed in two steps. First, attach the mount cradle to the selected location. Next, attach the AP to the mount cradle.
    • Mounting of mount cradle
    • The access point mount cradle can be used to install access points in a wide range of scenarios, such as walls, solid ceilings, down ceilings, and various electric junction boxes.

    The mount cradle has various holes patterns customized for each installed scenario. Mount template (included in the mount cradle) is used to hole wall mounts and to identify the correct hole pattern of the mount cradle used for each type of mount. The bundled mount cradle template indicates a hole pattern to be used for each type of mount.

    • Wall or solid ceiling mount using a mount cradle

    Attach the Mount Cradle to the mounting wall or ceiling using the provided wall anchors and screws. For physical security reasons, we recommend using the Mount Cradle to mount the AP to a wall or solid ceiling.

    Dropped Ceiling Mounting Using the Mount Cradle

    To mount the AP on a T-rail in a drop ceiling, use the included drop ceiling mount accessory kit. This accessory kit allows mounting to most 9/16 inch, 15/16 inch, or 1 ВЅ inch T-rails. Kit Contents

    In-ceiling clip with set screw

    6-32x4mm screw

    6-32x7mm screw (for use with recessed rail mount only)

    2 rubber spacers

    Attach the T-rail clip to the T-rail by rotating it and snapping it into place as shown. After installation, compress the black foam pad slightly.

    1. Use the dashed lines on the mount cradle template as a guide to set the proper spacing of the T-rail clip on the T-rail.
    2. Use a 5/64" (2mm) hex wrench to tighten the set screw on the T-rail clip to secure the clip.
    3. Attach the mount cradle to the T-rail clip using the hole in the mount cradle (marked "T").

    Tip The mount cradle should already have the rubber spacers and screws pre-assembled. You can hold the mount cradle in one hand and a screwdriver in the other. If you are mounting the AP to a ceiling, skip to the "Powering the AP" section.

    Mounting to an Electrical Junction Box Using the Mount Cradle

    The access point can be mounted on a 4 It can be mounted in a 1. 5-inch square cable junction box, a 3. 5-inch or 4-inch round cable junction box, or a variety of US and European outlet boxes (mounting screws are not provided). Attach the mount cradle to the junction box using the appropriate mounting hardware for your particular type of junction box.

    Powering the AP

    If mounting to an electrical junction box, route the Ethernet cable through the cable access hole in the mount cradle. If mounting to a wall or ceiling, the Ethernet cable provides power from the rear of the AP. The Power Options section of this document lists the different power options and their unique characteristics.

    Mounting the AP

    Mount the MR36 AP in the Mount Cradle

    (Mount the MR36 AP in the Mount Cradle (This section applies to mounting to a wall and/or solid ceiling, dropped ceiling, or electrical junction box with the mount cradle already installed).

    The MR36 AP is mounted to the mount cradle by two tabs on the cradle that insert into the MR36 AP and are secured to the cradle by a single screw.

    To properly install the MR36 AP in the mounting cradle, align the top edge of the AP with the top tabs on the mounting cradle. With the cradle already mounted on the wall, guide the MR36 AP towards the top tabs and insert the top tabs into the slots on the MR36 AP.

    Then, align the MR36 AP so that the bottom slots on the AP click into the bottom tabs on the cradle. To secure the MR36 AP to the cradle, use one of the provided screws on the bottom tab of the cradle.

    To remove the AP from the mounting cradle, first remove the security screw that secures the MR36 AP to the bottom tab of the cradle. While holding the MR36 AP with one hand, press the bottom tab of the cradle upwards to separate the MR36 AP from the bottom of the cradle. Then, remove the MR36 AP from the top tab of the cradle.

    Desk or Shelf Mount

    1. Both access points can be placed on a stationary desk or shelf with non-scratch rubber feet. The mounting cradle is not required for desk or shelf mounting.
    2. Physical Security
    3. Depending on your installation environment, you may want to secure the AP to its location. The access point can be secured in several ways. If the AP is installed using the mounting cradle, it must be secured using a security screw (Torx security screws are provided) and/or a Kensington lock. If you did not use the mounting cradle, you can still secure the AP using a Kensington lock.
    1. Security Screws

    The accessory kit includes a screw that can be used to secure the access point to the mounting cradle. The security screw helps prevent accidental removal and theft.

    Kensington Lock

    The access point includes a hard point that allows you to secure it to a nearby permanent structure using a standard Kensington lock. Attach a Kensington lock cable to the access point at the hard point on the side of the device. Attach the other end of the cable to a secure location, such as a pipe or building fixture.

    Verify Device Functionality and Test Network Range

    Check the LEDs

    The Power LED should be solid green (blue if a client is connected). If it is flashing blue, the firmware is automatically upgrading and the LED will turn solid green when the upgrade is complete (usually within a few minutes). For more information, see the LED Indicators section.

    Note: To check and upgrade the AP's firmware, the AP must have an active route to the Internet.

    Connect to the AP using any 802. 11 client device and verify proper connectivity using the client's web browser.

    Basic Troubleshooting

    The following procedure can be used for troubleshooting the basic connection problem of access points.

    Reset access points

    Press the reset button at the time of the factory for 5 seconds and reset the access point when shipping the factory.

    Replace the cable or test the cable with another device.

    If the access point is not yet connected, the following procedures may be useful according to the problem.

    Use AP as a repeater to check the wireless function

    If the AP is working as a gateway, remove the Ethernet cable from the LAN (while the AP is turned on). This switches the AP to repeater mode. If there is no other gateway within the range, the AP starts a SSID broadcast with "-scanning" added. If you connect to this SSID and access my. meraki. com from the web browser, the wireless is working.

    Physically, the repeater AP (AP with the cut LAN) is physically placed next to the gateway AP.

    Connect the power adapter or PoE. When the access point starts and the gateway is detected, the AP wireless LED and the signal strength LED will turn green or blue.

    The access point becomes a repeater and checks in to the dashboard.

    On the "Wireless" & GT; "Access Point" page of the dashboard, the connection bar of a specific repeater AP is displayed in a light green. The gateway AP reflects the dark green color on the connection bar, displaying the G (gateway) on the AP symbol.

    Connect to the AP and check the function of the Ethernet port

    1. Disable computer wireless adapters.
      1. Make sure that the device Ethernet adapter is set to automatically get the IP address via DHCP.
      2. Connect a computer and AP Ethernet port with an Ethernet cable.
      1. The AP Ethernet LED should turn green or blue.

      If the Ethernet LED does not turn green or blue, try replacing the cable. If the Ethernet port does not turn green or blue, try it if there is a second Ethernet port in the AP.

      If the Ethernet LED does not turn green or blue, the AP port may be poor. In this case, the AP signal LED continues to scan.

      • If the Ethernet LED turns green or blue, the computer should get an IP address from AP via DHCP.
      • Confirmation of static IP address settings
      • If the AP has a static IP address, the green signal LED will begin to flash and will not receive the IP address via DHCP.

      Remove the Ethernet cable from the AP.

      Associate with the SSID that AP is broadcast. If there is no other AP in the network in the range, "-scanning" may be added to the SSID.

      1. Access My. Meraki. com with a web browser.
      2. The MAC address on the back of the access point should match the value of the physical address on the Overview page of My. Meraki. com.
      3. After confirming that the MAC address is correct on the summary tab, click the static IP setting tab.
      4. Enter the username (serial number on the back of the AP) (it is necessary to distinguish between uppercase and lowercase and include dashes). (There is no password).
      5. Make sure that the AP is set to get the correct DHCP or static IP address setting from the network.

      For other information and troubleshooting tips, see https: //documentation. meraki. com/mr.

      1. If the hardware problem is still solved, log in to the dashboard, use the help option at the top of the page, open the mail case, or use the contact information on the page to support Cisco Meraki by phone. Please contact us.
      2. guarantee
      3. For other warranty information, see the MR36 data sheet or Cisco Meraki website warranty (RMA) page.
      4. If the Cisco Meraki device breaks down and cannot solve the problem due to trouble shooting, contact the support and address the problem. If the support determines that the device is in a failure, you can process RMA and send an alternative device free of charge. In most cases, the RMA contains a primary payment label to return the broken device.
      5. In order to start replacing hardware that has failed during the warranty period, you need to get packing when the hardware is shipped. The original hardware packing contains the serial number and order information of the device and may be required for return.
      6. The MERAKI MR36 device has been tested and has been confirmed that it complies with the class B digital device restriction according to the part 15 of the FCC rules. These restrictions are aimed at rationally protecting from harmful interference in housing equipment. This device may generate, use, and radiate radio frequency energy, and may cause harmful interference in wireless communication if it is not installed or used according to the instructions. However, it does not guarantee that interference does not occur at a specific installation location.
      7. Support and additional information

      If you experience issues installing the device or need additional help, log in to dashboard. meraki. com, access the Get Help section, and open a case to contact Meraki Support.

      1. The equipment is intended for industrial or other commercial activities.
      2. The equipment is used in locations where it is not exposed to harmful and hazardous production factors, unless otherwise specified in the operational documentation and/or the labeling of the equipment.
      3. The equipment is not intended for home use. The equipment is intended to be operated without the full-time presence of maintenance personnel.
      4. The equipment must be installed and maintained by professionals with the appropriate qualifications, sufficient expertise and skills.
      5. The rules and conditions for the sale of the equipment are determined by the terms of the contract that Cisco or a Cisco certified partner concludes with the purchaser of the equipment.
      6. The disposal of technical equipment at the end of its useful life must be carried out in accordance with the requirements of regulations and laws of all countries.
      7. Do not dispose of it with household waste. Technical equipment is stored and disposed of in accordance with the organization's disposal procedures.
      8. The equipment must be stored in its original packaging in a room protected from atmospheric precipitation. The permissible ranges of temperature and humidity during storage are specified in the operating (installation) manual.

      The equipment should be transported in its original packaging, in a covered vehicle by any means of transport. Temperature and humidity during transport should comply with the storage (off state) temperature and humidity tolerances specified in the Operation (Installation) Manual.

      For additional information and other installation guides for Meraki hardware, please visit documentation. meraki. com.

      Warranty information

      MR33 Installation Guide

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      • Alternative: 12V DC input
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      Elim Rim - Journalist, creative writer

      Last modified 05.01.2025

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